Authentic Listening

Only R 499.00 (incl VAT)

8.0 CPD Points

Introduction

We have five Listening courses available in this series that focus on authentic listening, increasing concentration, building curiosity, gaining clarity, critical listening. Each course averages 15 minutes to complete with a post assessment included for each course. The Application Activity forms will allow the participant to apply the learnings in their own scenario and environment.

Course Highlights

  • General
  • Authentic Listening Introduction
  • Building Curiosity
  • Critical Listening
  • Gaining Clarity
  • Increasing Concentration

Who Should Enrol

Managers, Team Leaders and Young Professionals

Course Design

Online Course

Course Content

We have five Listening courses available in this series that focus on authentic listening, increasing concentration, building curiosity, gaining clarity, critical listening. Each course averages 15 minutes to complete with a post assessment included for each course. The Application Activity forms will allow the participant to apply the learnings in their own scenario and environment

Course Highlights

We listen more than 80% during a day. As important as it is though, listening is also vastly misunderstood. Many people believe that because we can hear, we listen. We will look at some common listening myths you should be aware of. Discover the three phases of authentic listening and how you can use them to your advantage. Listening is the first step in understanding needs of others so that we can be effective problem solvers.

Learning Outcomes

On completion of this course/article candidates will be able to:

  • Assess your listening skills,
  • Test your listening and interpretations skills,
  • Demonstrate concentration, curiosity, and clarity as a critical listener,
  • Identify five listening styles to meet different needs

Assessment

Online assessment on completion

Accreditation

The Marketing Association of South African (MASA)
8 CPD Points at MPSA level
Category: Marketing
CPD Approval Number: MA CL 19001