Questioning Skills

Only R 499.00 (incl VAT)

8.0 CPD Points

Introduction

We have five Questioning courses available in this series that focus on introduction to STeR questions, pinpointing needs, finding problems, building needs, questions that sell for you. Each course averages 15 minutes to complete with a post assessment included for each course. The Application Activity forms will allow the participant to apply the learnings in their own scenario and environment

Course Highlights

Who Should Enrol

Managers, Team Leaders and Young Professionals

Course Design

Online Course

Course Content

We have five Questioning courses available in this series that focus on introduction to STeR questions, pinpointing needs, finding problems, building needs, questions that sell for you. Each course averages 15 minutes to complete with a post assessment included for each course. The Application Activity forms will allow the participant to apply the learnings in their own scenario and environment

Course Highlights

This power is not only true in sales, but also in many other interpersonal interactions such as service transactions, group discussions, or negotiations. As a rule of thumb, the more questions you ask, the more successful your interactions with buyers will be.  We will help you to understand why questions are so powerful. We will show the types of questions and when to apply each. You will discover the top ten reasons people buy and how to ask trouble questions that pinpoint the buyer dissatisfaction.

Learning Outcomes

Apply the benefits of STeR questions that steer conversations to win-win outcomes, demonstrate how to ask three types of status questions, ask trouble questions that pinpoint buyer dissatisfaction, explain the benefits of recommendation questions.

Assessment

Online assessment on completion

Accreditation

The Marketing Association of South Africa (MASA)
8 CPD Points at MPSA level
Category: Marketing 
CPD Approval Number: MA CL 19028